I placed an order but didn’t get an order confirmation email
If you are using any email service hosted by Microsoft (Hotmail / Live / Outlook (including corporate Outlook accounts) / etc), you won’t receive any email from me. My server is blocked by Microsoft, so no order confirmation emails for you, sorry. Also, please do not email me from these services. I won’t be able to reply to you. (Update: It seems like this email problem has been resolved now?)
I have a scope X, can you make a lever for it?
Possibly. If possible, I’d like to have the scope on hand and measure the dimensions myself and then make make a test piece. But I have made levers without ever seeing the scope, based on measurements taken by someone else. Email me. If you are a Microsoft email user (outlook.com, live.com, hotmail.com… or Microsoft hosts your corporate email), I cannot reply to your email, because Microsoft rejects my messages. Thank you, Microsoft.
I would like to have the handle of the lever X in other position, can you make one for me?
Yes. I can make a custom version from any existing lever model. So shorter handle, longer handle, handle in different position, etc. All possible. Normal pricing with a minimum order of four (4) levers / version. Email me.
Do you accept returns?
Yes. You may return the items within 14 days from receipt for a full refund. Buyer pays return shipping. With customized items all sales are final (no returns).
Is there a warranty?
Yes, two years for materials and workmanship.
What colors are available?
You can have any color you like, as long as it is black.
Is there a discount if I buy two?